This warranty covers the original purchaser, as follows:

Mechanisms: This warranty covers, to the original purchaser, protection against defective materials or workmanship covering all executive seating and reclining mechanisms for a period of five (5) years from the date of purchase, based on reasonable use. After the first year of use, the mechanism warranty covers repair or replacement parts only and does not cover any associated labor or shipping costs.

Motorized Parts: This warranty covers, the original purchaser, protection against defective materials or workmanship for a period of five (5) years from the date of original purchase, based on reasonable use. After the first year of purchase, the warranty covers repair or replacement parts only and does not cover associated labor or shipping costs.

Frame Parts: This warranty covers, the original purchaser, protection against defective materials or workmanship for a period of five (5) years as long as it remains upholstered in the original covering and is used under normal conditions.

Cushion Cores: This warranty covers, the original purchaser, protection against abnormal loss of resiliency for a period of five (5) years from the date of original purchase, as long as it remains upholstered in the original covering and is used under normal conditions. Some softening of the foam core and fiber wrap should be expected and will not be considered defective. 

Filling Materials: This warranty covers the original purchaser, protection against abnormal loss of resiliency of filling materials for a period of one (1) year from the date of original purchase as long as it remains upholstered in the original covering and is used under normal conditions. 

Warranty Limitations:

The wearing quality, durability, or color fastness of fabrics or leathers. The warranty does not cover fading, pilling, shrinkage, or stretching and is not valid where there is evidence of heavy soiling. 

Any condition resulting from incorrect or inadequate maintenance, cleaning, or care. All fabric warranties are null and void if improperly cleaned or treated with a chemical fabric treatment. All leather warranties are null and void if improperly cleaned or conditioned. 

Any condition resulting from other than ordinary residential wear, or use for which the product was not designed.
Normal softening and puddling of the foam and fibers in seat and back cushions, which should not be considered a defect, nor confused with abnormal wear and loss of resiliency. From time to time, your furniture will need “fluffing up” as any upholstered furniture does and should be regulated with use. 

The manufacturer highly recommends the use of an appropriate floor mat under its executive chairs. Failure to use such floor mats will result in caster failure and will void and claims to floor damage on all makes and models of flooring. (wood, tile & linoleum).