Applies to:
- Bradington Young
- HF Custom
- Hooker Upholstery (Import)
We want you to love your furniture for years to come. That's why we stand behind the quality of our products. Below is an easy to read guide to what's covered under your upholstery limited warranty. This limited warranty applies only to the original retail purchaser and is not transferable. Coverage begins on the date of the purchase as shown on your proof of purchase.
Manual Reclining Mechanisms & Springs
We warrant your reclining mechanism and springs will be free from defects in materials or workmanship for 5 years from your purchase date, based on normal household use.
- First Year: Parts, labor, and shipping are covered.
- After Year 1: Replacement parts only; labor and shipping not included.
Frame Parts
We warrant our frames for the lifetime of the furniture - as long as it's in the original upholstery and used under normal conditions'
- First Year: Parts, labor, and shipping are covered.
-After Year 1: Replacement parts only, labor and shipping not included.
Leather Covers
Our leathers are covered for 1 year against manufacturing defects. This does not include:
- Normal wear, wrinkles, fading, or pilling
- Natural variations in leather (like grain or color differences)
- Damage from stain repellents applied after purchase
Excludes wear, wrinkles, fading, or pilling, or treated fabrics. Customer's Own Material (COM) is not covered.
Filling Materials
Foam, padding, and filler are covered for 1 year against defects.
Normal compression over time is expected and not considered a defect.
Cushion Cores
Cushion cores are covered against abnormal loss of resiliency for the life of the product (in original upholstery and normal use).
Softening over time is normal.
- After Year 1: Replacement cores only; labor and shipping not included.
Motors & Power Components
Motors and other power parts are covered for 3 years from purchase. We'll repair or replace defective parts at our discretion.
Power Recline Mechanism
Covered for 3 years from purchase
- First Year: Parts, labor, and shipping included.
- Years 2-3: Replacement parts only; labor and shipping not included. Returned parts must be sent back within 30 days for credit.
Battery Pack (Power Recliner Option)
Covered for 1 year against defects.
Replacement parts only; labor and shipping not included. Returned parts must be sent back within 30 days for credit.
Battery life will vary by use; recharges in about 8 hours.
What's Not Covered
- Consequential or incidental damages whether claimed under this warranty or any implied warranty imposed by law.
- Normal wear, fading, or leather color changes from sunlight or body oils
- Damage from improper cleaning or care
- Commercial or non-residential use
- Local pickup/delivery for service
Damage from aftermarket cleaners, conditioners, or non-original power parts